Free Shipping on orders above ₹499
7 Days Easy Returns
24/7 Support: +91 8595187538
Frequently Asked Questions
Find answers to common questions about ordering, payments, shipping, and more.
General Questions
We offer a wide range of products including electronics, fashion, home appliances, beauty products, sports equipment, and more. Our catalog is constantly updated with the latest trends and quality products from trusted brands.
Yes, we work directly with brands and authorized distributors to ensure all products are 100% authentic. We have strict quality control measures in place.
Orders
Simply browse our products, click "Add to Cart" on items you want to purchase, then proceed to checkout. You'll need to provide shipping details and select a payment method to complete your order.
Orders can be modified or cancelled within 1 hour of placing them. After that, if the order hasn't been shipped, you can contact our support team for assistance. Once shipped, orders cannot be cancelled.
Orders are typically processed within 1-2 business days. You'll receive a confirmation email once your order is processed and another email with tracking information when it ships.
Payments
We accept UPI, credit/debit cards, net banking, and wallet payments via Razorpay's secure payment gateway. Cash on Delivery (COD) is also available for eligible orders.
Yes, all payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment information is encrypted and never stored on our servers.
Yes, we regularly offer discounts and special promotions. Check our Offers page for current deals, and sign up for our newsletter to receive exclusive discount codes.
Shipping
Orders are processed within 1-2 business days and delivered within 5-7 working days depending on your location. For full details, see our Shipping & Delivery Policy.
Yes, we offer free shipping on all orders above ₹499. Orders below this amount have a nominal shipping fee calculated at checkout.
Once your order ships, you'll receive a tracking number via email and SMS. You can also track your order by logging into your account and viewing your order history.
Returns & Refunds
We offer easy returns within 7 days of delivery for eligible products. Please refer to our Cancellation & Refund Policy for more details on the return process.
Once we receive and inspect your return, refunds are processed within 3-5 business days. The amount will be credited to your original payment method and may take additional time depending on your bank.
If you receive a damaged or defective product, please contact us immediately with photos of the damage. We'll arrange a replacement or refund at no additional cost.
Account
Click on "Register" in the top navigation bar. Fill in your details including name, email, and password. Once registered, you can log in to access your account features.
Click on "Login" and then select "Forgot Password". Enter your email address, and we'll send you instructions to reset your password.
Log into your account and go to "My Profile". From there, you can update your personal information, change your password, and manage your addresses.
Customer Support
You can reach us via the Contact Us page, email us at support@apnimarzika.com, or call us at +91 8595187538. Our support team is available 24/7.
Our customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns.
Still Have Questions?
Can't find the answer you're looking for? Please contact our support team.